Recent studies have proven that up to 75 percent of people making a call will hang up when they reach the voicemail. This figure is much higher when someone is making a call to a business. The simple fact of the matter is that clients want to be able to deal with an actual human being, and if there are no humans to speak to, then they will simply seek what they need elsewhere. While voicemail services are relatively inexpensive, when you consider the amount of business that you may be losing it could turn out that the service is extremely costly.
If you have an Internet based business, you may feel that this is an unnecessary service. However, if a client is unable to find the answer they are seeking on your site, they may want to call via telephone to determine the answers to their questions. This is why it is crucial to have a service that offers voicemail services for your business.
The fact is that it is crucial that you have a human ready and able to answer all of your business calls in a professional manner. When you utilize the services of a virtual office space you will have a reception service, where a real live person answers your calls, allowing your customers to talk to a real live person.
Virtual offices offer you a professional trained receptions service that will not only answer your calls, but also forward the messages that are taken. There is no longer a need to have voicemail, which may put off your clients. Additionally, you do not have to take on the overhead costs associated with training a staff or purchasing the phone equipment necessary to handle your customer and client inquiries.
Virtual office spaces provide you with a number of business solutions that you simply cannot afford to do without, including phone call answering services. Keep in mind, you should find a service that meets all your business needs to ensure superior performance for your business.