Below are answers to frequently asked questions about our Office, Meeting Room and Virtual Office products. Please note that product options may vary by location.
Please select a category to view questions.
- Offices FAQ
1: What is Business Center International (BCI)? How is it different from a traditional office?Business Center International (BCI) is conveniently located in Innsbrook Corporate Center. With Business Center International (BCI) you get a complete, professional office environment included in one monthly fee. You’ll also get professional receptionists, state-of-the-art telephone and IT services, kitchen area and several conference rooms. With traditional offices, you have to navigate the costly and time-consuming world of setting up and configuring your workspace. Before you can be productive, you must: * pay for altering office space * sign a fixed-length office lease * provide office furniture * contract with multiple service providers (phone, Internet, maintenance) * hire an office staff * buy or rent office equipment * build or configure connectivity infrastructure * spend time, resources and money. With BCI, your office space solutions are a single phone call or mouse click away. Simply plug in your computer and start working — and leave the rest to us.
2. What types of terms come with Business Center International (BCI) office space?With traditional office space, you often need an attorney to negotiate a complicated time-consuming office lease before you can rent or lease an office. Using Business Center International (BCI) for your office space solution couldn’t be easier, especially when compared to renting traditional office space. We have a service office agreement instead of a 20-pages or more office space lease. We give you control over the term of your office service agreement — from three months to five years — so you have the ability to grow as your business needs change. With our professional office staff, you have on-demand access to administrative support and office equipment without hiring a permanent staff or making a capital investment.
3. Is your business center located where I need to do business?Business Center International is conveniently located at Innsbrook Corporate Center in Glen Allen (Richmond), Virginia, with access to over 700 centers worldwide through Alliance Business Centers global network. There’s no need to conduct an extensive search for office space to rent that is suited to your needs — simply fill out the Inquiry Form! Consider a Business Center International virtual office if you don’t need a full-time office.
4. What if my office space needs change?No problem. We can accommodate your changing office space needs with ease. You are locked into a lease agreement when you rent a traditional office, but at Business Center International, you can expand or shrink the size of your office space as your needs change. You only pay for the office space you need.
- Meeting Rooms FAQ
1. Why book a Business Center International (BCI) meeting room?You will have a choice of 3 meeting rooms and executive day office. Your meeting rooms, or conference room, delivers a professional atmosphere equipped with high-speed Internet service and free local calling. Our professional meeting room staff has the skills to accommodate your needs from presentation preparation to technical assistance. Photocopiers, color laser printing, facsimile and other services are also available for our meeting room clients. In short, we have all the accommodations to make your meeting a success.
2. Why outsource your meeting rooms?Business Center International (BCI) meeting rooms are the solution for low-cost flexible meeting space. We are able to accommodate any meeting room need — from standard meeting rooms to conference room and board room functions. The BCI meeting room support staff is available on demand to handle specific requests. With our meeting room, you get a professional workspace, allowing your meetings to be more productive. What types of meetings does our center accommodate? A BCI meeting room is cost-effective and tailored to meet your needs. Whether it is a standard meeting room, conference room or board room, we’ve got you covered. Our meeting room includes amenities such as free calling and high-speed Internet service. The meeting room support staff ensures that meeting rooms portray a professional environment, free from the headaches and hassles of a busy office or impersonal hotel, so you can focus on your business.
3. Is meeting room support available?Yes! Meeting room staff specifically trained in managing high-level meetings will service your needs. Should you require equipment setup or administrative preparation for your meeting, our staff has the tools and know-how required to assist. Our meeting room staff is trained in accommodating all of your needs, whether you need a standard meeting room, a training room, a conference room or an interview room.
- Virtual Offices FAQ
1. What is a virtual office?A Business Center International virtual office provides all the benefits of a prime office location without the need for you to be there. Virtual offices offer a vital business address in the Richmond, Virginia, area. Professional virtual office receptionists offer live call handling using your business name. Your BCI virtual office number is equipped with seamless call patching so you’ll never miss a call. Plus you have 24-hour remote access to your virtual office voicemail. Even if you expand or relocate, you’ll never have to change your business address. If you expand into a new market, Business Center International will help to provide you with a virtual office location nearby. Mail received at your virtual office business address can be forwarded anywhere in the world by postal mail or facsimile or held for pickup. With a Business Center International virtual office, you can have an instant presence for only dollars a day.
2. Are offices available to me as a Business Center International virtual office client?A virtual office offers up to 16 hours of shared office/small meeting room usage per month or more with a tailored plan. After that, you can pay as you go with offices available from $25 per hour. With a virtual office, you get a dedicated virtual office phone number with call patching service for one person plus our mail forwarding services. Your office usage of 16 hours per month includes access to furnished offices at our location with high-speed Internet connectivity, free local calling and available secretarial support.
3. Will a Business Center International virtual office work for my home business?When you want to present a prestigious business address to your clients and benefit from the cost savings of a home office, a virtual office is right for you. You benefit from a world-class business address with a Business Center International virtual office. With virtual office call patching, you will never miss a call whether you are in your home office or on the road. Our virtual office operators handle your incoming calls in the name of your business, and your calls are seamlessly transferred to your preferred number by our virtual office telecom system. Your virtual office operator can transfer the live call to your home voice mail or virtual office voice mail, or even e-mail you the message! If you decide to expand to a full-time office, a Business Center International virtual office business address means you won’t have to change your address. In addition, our virtual office product offers up to 16 hours of office space/small meeting usage per month, in addition to board rooms and secretarial services.



